Privacy Policy | Niino Pro Inc.

This English text is a reference translation. In case of any discrepancy, the Japanese version prevails.

1. Introduction (Basic Policy)

Niino Pro Inc. (“we,” “us,” or “our”) establishes this Privacy Policy in order to address, as an organization, the proper handling of personal data under the Act on the Protection of Personal Information (Act No. 57 of 2003; the “APPI”). We comply with the APPI and other applicable laws and regulations, as well as with the guidelines issued by the Personal Information Protection Commission and other guidelines. By handling personal data appropriately and by taking security control measures (including those required under Article 23 of the APPI), we aim to live up to the trust of the individuals whose information we hold.

2. Our Name, Address, and Representative

Name: Niino Pro Inc. (株式会社Niino Pro)
Address: 5F Roppongi KS Building, 3-16-12 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Representative: Daisuke Niino, Representative Director

3. Acquisition of Personal Information

We acquire personal information only by lawful and fair means. When acquiring personal information, we publish or promptly notify the purpose of use in advance; where we acquire personal information directly from the individual in writing (including in the form of electronic records), we state the purpose of use in advance. We use personal information appropriately and only within the scope necessary to achieve the specified purposes.

4. Purposes of Use of Personal Information

We use personal information appropriately, within the scope of the purposes set out below for each category of individuals.

(1) Personal information concerning customers and service users

To verify identity and authenticate individuals
To send products, invoices, and the like
To provide, operate, and maintain our services
To respond to, confirm, and keep records of inquiries, consultations, complaints, and support requests
To develop, improve, and enhance our products and services, and to improve the experience our digital services offer
To provide information about seminars, exhibitions, and events, and to request survey responses
To provide information about the products and services we offer
To investigate violations of our terms of use, and to investigate, detect, prevent, and respond to fraud, unauthorized access, and other improper acts that abuse our services

(2) Personal information concerning business partners (and, for corporate partners, their officers and employees)

For business communications, performance of contracts, negotiations, and the like
To manage business partner information

(3) Personal information concerning shareholders (and, for corporate shareholders, their officers and employees)

To exercise rights and perform obligations under the Companies Act
To prepare records required by laws and regulations and otherwise manage shareholders

(4) Personal information concerning job applicants

For recruitment screening, interview arrangements, and hiring decisions
To provide information and communications necessary for recruiting activities

(5) Personal information concerning employees and the like

To pay remuneration (wages, bonuses, allowances, and the like), to carry out personnel and labor management, and to provide employee benefits
For health management and occupational safety and health management
For business communications

(6) Personal information concerning those who contact us

To respond to inquiries and to keep records of our responses

5. Security Control Measures for Personal Data

We take the security control measures necessary and appropriate to manage personal data, including preventing its leakage, loss, or damage. If you contact us through “8. Contact Point” below, we will respond without delay regarding the specific content of the security control measures we take.

6. Provision of Personal Data to Third Parties

As a rule, we do not provide personal data to third parties without first obtaining the individual’s consent. The following are exceptions:

Where required by laws and regulations
Where provision is necessary to protect the life, body, or property of an individual and it is difficult to obtain the individual’s consent
Where provision is particularly necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the individual’s consent
Where provision is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in performing affairs prescribed by laws and regulations, and obtaining the individual’s consent is likely to impede the performance of those affairs
Where we outsource handling within the scope necessary to achieve the purpose of use
Where personal data is provided in connection with a business succession resulting from a merger or another reason

7. Procedures for Requesting Disclosure of Retained Personal Data

Where an individual requests the disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of retained personal data, we verify the individual’s identity in accordance with our prescribed procedures and respond promptly. For details of those procedures, please contact us at the contact point below.

8. Contact Point

For questions or complaints about our handling of personal information, or to make a request such as one for disclosure, please contact us at the following.

Address: 5F Roppongi KS Building, 3-16-12 Roppongi, Minato-ku, Tokyo 106-0032, Japan
How to contact us: Please use the contact form on this website.
Hours: The contact form accepts submissions 24 hours a day. We respond in order on business days, excluding weekends, public holidays, and the year-end and New Year period.

Established August 16, 2026
Niino Pro Inc.
Daisuke Niino, Representative Director